Maintenance Administrator

Maintenance Administrator - FULL TIME HOURS

Are you looking for a new challenge?

Do you want to work with leading global brands?

Would you like to be a part of a family that works as a team to achieve success?

Key to success is our great team/family culture and strong work ethic, we are looking for people who are enthusiastic, ambitious and want to be part of our exciting journey.

We are now recruiting for a Maintenance Administrator to join our team.

Please note, Company based in BL7 area of Bolton, but will be moving to Chorley in March 2024

Salary and Benefits

• Permanent position
• Hours Mon - Fri 8.30a.m. to 4.30pm
• Monday to Friday
• 10.00am-2.00pm
• £11.44 - £12.50 dependant on experience

Key duties / responsibilities

• Demonstrate and promote company values and behaviours.
• Understand and comply with company and team processes and procedures.
• Proactively support Service /project team in planning and delivering client Service and projects/programs.
• Conduct quality controls within deadlines to ensure deliverables meet compliance.
• Always create a positive and professional environment.
• Monitor project progress and escalate potential issues to Contract Manager.
• Complete project priorities and requirements scoped by Contract Manager
• Diagnose tickets that come in via the helpdesk and schedule jobs accordingly.
• Ensure Works processes are followed and updated throughout Job lifecycle.
• Identify accurately and escalate issues to Contract Manager and relevant departments
• Regular liaison with the field engineers
• Organise and store Contract documentation accurately.
• Assist Contract Manager with the production of the training materials for Contractors/Partners.
• Create and import target list using excel
• Perform other tasks required for project delivery, i.e. project kitting and shipments.
• Liaise with third party suppliers for outstanding information.
• Cover team members during absence

What we need from you

• Customer service awareness.
• C or above in GCSE or equivalent, including English and Maths.
• Microsoft Office including Word, PowerPoint and Excel.
• Efficient organisation.
• Flexible to react and adapt to changing scenarios.
• Takes ownership and completes tasks to high standards.
• Good interpersonal skills.
• Flexible to react and adapt to changing scenarios.
• Driven to meet deadlines.
• Attention to detail.
• Effective communication including verbal and nonverbal.
• Confident to questions when needed and for support.
• Quick learner.
• Multitasking ability.
• Proactiveness to getting things done.
• Work autonomously.
• Able to work to large scales.