Rent and Service Charge Officer

I am currently looking to recruit for a Rent and Service Charge Officer for my client who are a charity based in the Horwich area of Bolton.

This role will be hybrid working after 6 months training and would suit someone who enjoys reconciliation and analysis work.

Based in Horwich

£28,000 - £30,000 per annum

Full-time Monday to Friday

On-site parking · Remote Working after 6-month

JOB SPEC - The Rent and Service Charge Officer will be:

• Working within the Income Team, with specific responsibility for assisting in ensuring that rents and service charges are calculated correctly and annual increases applied in line with policy.
• Supporting the development of consistency throughout the company in the way in which rents and service charges are administered and providing an excellent service to our internal and external customers.
• When required, supporting the Income Team to deal with debt related issues by liaising with Tenants and DWP/Local Authorities in relation to Housing Benefit.

ESSENTIAL FUNCTIONS Responsibilities

• Assist in ensuring leasehold costs are appropriately reflected in core rent charges and these rents are increased to reflect annual increases in line with policy.
• Take responsibility for preparing service charge schedules for schemes annually.
• Calculate the new charges, review and sign off new charges with housing teams.
• Maintain accurate data within the housing system and assist with the timely uploading of new rents and service charges.
• Assist with calculation of new rents when due, in accordance with the rent policy.
• Assist with the production of the annual rent and service charge letters, ensuring that the letters go out on time and in accordance with group policy.
• Assist with completion of annual income and expenditure reports.
• Respond to internal and external customer queries relating to rents and service charges.
• Keep up to date with filing and maintain accurate records for each service charge ensuring all information is recorded and kept up to date for audit purposed and in order to deal with any queries relating to the service charge.
• Support activity that aims to continuously improve the rent and service charge review process and meet best practice.
• Work with others including the housing teams to set fair rents, deal with appeals where necessary and maintain the fair rent register.
• Ensuring the rent and service charge national spreadsheet is accurate and provides what is required to complete sign ups, Housing Benefit and UC applications.
• Assist the Income Team in collecting rents and dealing with queries when requested.

PERSON SPECIFICATION REQUIREMENTS

• Ability to reconcile accounts.
• Experience of using Housing Management and Finance systems an advantage..
• Working in the housing sector - rent income accounting an advantage
• AAT Qualified or studying towards ACCA, CIMA or CICM).
• Excellent communication and interpersonal skills.
• Proficient in using Excel spreadsheets at an intermediate level.
• Experience presenting information in a clear & concise way, both in writing and orally. Accurate, numerate and keen attention to detail.
• Ability to work on own initiative and within a team. Experience of co-ordinating, analysing and presenting complex sets of numerical information.
• Proficient in data entry and management.
• Experience of working in a busy finance department.

In return you can expect A comprehensive induction programme into the Charity.

Supported supervision based on a person-centred model.

A supported enthusiasm for contributing to the right attitudes and behaviours of the workforce including sharing respect and caring for each other across the Charity.

A pay structure that demonstrates the ability to aspire in the organisation into succession planning.

An organisation that believes in the well-being of its workforce and actively implements a strategy to reflect this.

An organisation that is transparent and engages the whole workforce in communication programmes and keeping in touch at all levels.

Job Types: Full-time, Pay: £28,000.00-£30,000.00 per year Benefits: · Company pension · On-site parking · Private medical insurance · Sick pay Schedule: · Monday to Friday Work Location: In person

Please don't hesitate to call me on ( 8.30am - 4.30pm) Monday to Thursday. Or email your up to date CV