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Role: Supplier Relationship Manager (SRM)
Salary: Up to £75K + Car Allowance + Excellent Benefits
Location: Bolton (Agile / Flexible Working)
Are you an experienced Supplier Relationship Manager with a track record in driving value, performance and commercial efficiency from large scale BPO contracts?
Our client, a market leading Global Insurance organisation, have an exciting opportunity for an SRM who can play a key role in managing a business critical BPO supplier, for the group Op's function, whilst contributing to the on-going development and implementation of best in class SRM process, policy and methodology.
Role:
You will provide an expert Supplier Relationship Management capability; using your experience of supplier risk and relationship management to create clear supplier strategies (commercial, contractual and risk) for a defined BPO service supplier (Non-Tech).
You will ensure the requirements contractual obligations, Procurement policy, and business unit objectives are met and evidenced in regular routines.
This is an exciting role in which you will help to establish future transformation capability, required to improve, digitise and automate services in line with regulatory guidelines.
Experience:
- Demonstrates a depth of SRM or Vendor Management experience - with knowledge and awareness of EBA and PRA regulations
- Extensive experience in managing outsourced / BPO suppliers. Applying knowledge of the UK outsourcing market to develop the supplier relationship strategy, balancing external trends against business objectives and desired customer outcomes
- Experience of driving performance in line with contractual KPI's and SLA's
- Experience of 3rd Party Risk (TP) - in accordance with Group Outsourcing Risk Policy
- Ideally Degree qualified
***All applicants must be a UK Resident, holding current and valid UK Right to Work***
