- provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- be required to undertake home visits for some customers to assist with the prevention of homelessness.
- excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- excellent casework practice and strive for best practice in support of the team and service.
- initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Back to searchHousing Options Officer
The Talent Crowd
Posted 12 hours ago, valid for 24 days
Bolton, Lancashire BL1 6LU, England
£18 per hour
Full Time
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Sonic Summary
- The Talent Crowd is seeking a Housing Options Officer in Bolton with a pay rate of up to £18 per hour.
- The role requires delivering high-quality housing options and advice to homeless households and those in housing need.
- Candidates should possess excellent communication and networking skills, as well as a strong understanding of housing needs and homelessness issues.
- Home visits may be required to assist customers in preventing homelessness, and casework experience is essential.
- Applicants are expected to have prior experience in a similar role, ideally with a background in casework and housing support.
