- provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- be required to undertake home visits for some customers to assist with the prevention of homelessness.
- excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- excellent casework practice and strive for best practice in support of the team and service.
- initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Back to searchHousing Options Officer
The Talent Crowd
Posted 18 days ago, valid for 7 days
Bolton, Lancashire BL1 6LU, England
£18 per hour
Full Time
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Sonic Summary
- The Talent Crowd is seeking a Housing Options Officer in Bolton with a pay rate of up to £18 per hour.
- The role requires delivering high-quality housing options and advice to homeless households and those in housing need.
- Candidates should possess excellent communication and networking skills, as well as a strong understanding of housing needs and homelessness issues.
- Home visits may be required to assist customers in preventing homelessness, and casework experience is essential.
- Applicants are expected to have prior experience in a similar role, ideally with a background in casework and housing support.
