Housing Options Officer

Job Title: Housing Options Officer

Location: Bolton

Contract Type: Temporary

Contract Length: 7 weeks

Working Pattern: Full Time

Salary: £15.24 per hour

Responsibilities:

• Conduct homeless presentations and assessments under the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017)
• Provide comprehensive casework support from initial application, assessment, decision-making, to the provision of prevention and relief assistance
• Assist vulnerable customers in accessing and engaging with services, offering advice and support on all available options
• Advocate and negotiate on behalf of customers with external agencies to prevent and relieve homelessness and address other household needs
• Conduct home visits for customers to assist with homelessness prevention
• Build positive relationships through effective communication and networking, promoting customers' ownership in addressing their housing and other needs
• Demonstrate a strong understanding of housing need, homelessness issues, and relevant legal context, ensuring best practise in casework support
• Show initiative in organising, planning, prioritising, and making appropriate decisions to secure positive outcomes with complex casework

Essential Requirements:

• Extensive knowledge of relevant legislation, policy, and guidance related to housing and homelessness
• Understanding of housing need, homelessness issues, and the ability to interpret and apply laws and policies effectively
• Excellent communication skills to engage with individuals and groups at all levels, both verbally and in writing
• Strong customer contact, interviewing, and negotiation skills to guide customers toward suitable solutions
• Effective organisational and prioritisation skills, with the ability to work independently and as part of a team, using initiative
• Ability to network and collaborate with various agencies, advocating on behalf of customers and influencing decision-making
• Practical awareness of safeguarding children and vulnerable adults
• Front-line experience in a closely related service area
• Willingness to undertake appropriate training and development to meet job requirements
• Enhanced DBS and registered on the update service
• Full, current, and valid driving licence with access to a vehicle and adequate insurance cover

How to Apply:

To apply for this exciting opportunity and join our client's dedicated team, please apply and submit your CV, highlighting how your skills and experience align with the role requirements.

Note: Only shortlisted candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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