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Customer Service Administrator

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Posted a day ago, valid for 25 days
Location

Bootle, Merseyside L20 1EZ, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Administrator position is located in Liverpool with a hybrid work option, allowing employees to work from home on Fridays.
  • The role offers a salary of up to £28,000 and is a full-time, permanent contract with hours from Monday to Friday, 9 am to 5 pm.
  • Candidates must have a proven track record in excellent customer service and administration skills.
  • The job involves managing key customer accounts, building relationships, and ensuring exceptional service delivery.
  • Interested applicants can apply directly or email their CV, and the company promotes equal opportunities for all qualified candidates.

Customer Service Administrator

  • Location: Liverpool / Hybrid (Fridays at home)
  • Salary: Up to 28,000
  • Contract: Full time, Permanent
  • Hours: Monday to Friday, 9am - 5pm

An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.


Job Description:

  • To liaise with customers to build strong relationships
  • Pro-actively managing a portfolio of customers by ensuring the customer's needs are understood
  • Building and retaining lasting internal and external customer relationships
  • Ensure service delivery is exceptional on every occasion
  • To accurately record sales orders received by telephone and e-mail for order processing.
  • To deal with enquiries from customers by providing details on products, samples and prices.
  • Provide sales support for the team, incorporating all administrative elements and contact.
  • Update spreadsheets as and when required.

Person Specification:
Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills.


Apply for this role now or email your cv directly to (url removed)


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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