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Customer Service Administrator

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Posted 20 days ago, valid for 6 days
Location

Bootle, Merseyside L206NT, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position is located in Liverpool with a hybrid work model allowing Fridays at home.
  • The salary for this full-time, permanent role is up to £28,000 per year.
  • Candidates are expected to have a proven track record in excellent customer service and administration skills.
  • The role involves managing customer accounts, ensuring exceptional service delivery, and accurately processing sales orders.
  • The working hours are Monday to Friday, from 9am to 5pm.

Customer Service Administrator

  • Location: Liverpool / Hybrid (Fridays at home)
  • Salary: Up to £28,000
  • Contract: Full time, Permanent
  • Hours: Monday to Friday, 9am - 5pm

An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.

Job Description:

  • To liaise with customers to build strong relationships
  • Pro-actively managing a portfolio of customers by ensuring the customer's needs are understood
  • Building and retaining lasting internal and external customer relationships
  • Ensure service delivery is exceptional on every occasion
  • To accurately record sales orders received by telephone and e-mail for order processing.
  • To deal with enquiries from customers by providing details on products, samples and prices.
  • Provide sales support for the team, incorporating all administrative elements and contact.
  • Update spreadsheets as and when required.

Person Specification:Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills.

Apply for this role now or email your cv directly to

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.