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Job Purpose:
To provide a comprehensive administration service for the NPCC Intruder Alarms Policy.
Knowledge & Experience:
A working knowledge of the NPCC Intruder Alarms Policy and all of its requirements. Also knowledge of working procedures of alarm companies and Force Control room
Good listening skills and an ability to explain policies and decisions clearly whilst remaining calm and trying to placate customers.
Excellent administration, organisation and time management skills, particularly in relation to the management of workload.
Working knowledge of Storm, Storm mapping system, Microsoft Outlook and Microsoft Excel, plus good keyboard skills.
Proven ability to communicate both verbally and in writing to be able to present information with clarity.
Please use the attached JDQ and Leadership Framework when completing your 1000 - word supporting evidence.
Please click here for the full JDQ
Please click here for the Leadership Framework.
Merseyside Police operates a smarter working policy, and our management teams will be happy to talk to you about how we could meet both your flexible working needs and the needs of the role you are applying for.
Benefits
- 25 days annual leave plus 8 bank holidays pro rata increasing to 30 days plus 8 bank holidays after 5 years full service.
- Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary.
- Access to on-site gyms - HQ and OCC
- Option to become a member of the onsite unions.
- Discounts from various retailers via the blue light scheme
- Cycle to work scheme.
- Taskers Salary sacrifice car scheme
- Hybrid/Agile working (role dependant)
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters.
- Generous maternity/paternity and adoption leave entitlements.
- Sick pay provisions
