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My client is looking an experienced Business Support Administrator to join the team. Providing a high-quality experience to all clients and colleagues. The role requires skills in problem solving and the drive to go over and above providing an exceptional service
Monday - Friday 8am - 5pm
- The role will involve working as an integral part of the team with a view to developing and maintaining strong relationships with our customers and working with the wider business to ensure that these customers always receive the best service.
- Demonstrate a passion for delivering a 5* service and be responsible for the support directly to the Account Management, the Operations Teams and the wider Support Team.
- Accountable for achieving and maintaining the standardisation of processes and procedures and must be confident in dealing with demanding and sometimes difficult customers
- Liaise with subcontractors to obtain completion documentation and upload into system
- Assist in expediting and storage of compliance documentatio
- To work closely with the client and Operations teams to support managers and supervisors in their dealings with the rest of the Mitie business, specialist services et
- To liaise with the clients around contracts/quotes/service delivery and queries
- To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary
