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This role is based within our offices in Bordon, Hampshire x5 days per week.
Responsibilities:
Processing and reviewing stock from quotes entered by the National Sales team including:
- Stock transfers and scheduling from both internal and external warehouses
- Ensuring all orders are processed in a timely manner meeting the customers due dates
- Stock reconciliation - shortage / overage investigation
- Managing external rework projects with 3rd party providers
- Producing compliant labelling and delivery paperwork
- Booking deliveries via external portals and time management systems
- Assisting with item set up, confirming rework quantities, providing images to sales teams, confirming packaging requirements and costings
- Providing forecasted demand for stock
- Review and application of customer specific delivery manuals
- Monitoring the operations inbox actioning any tasks within
For specific National customers:
- Produce delivery paperwork and customs documentation
- Complete regular open order books with updates dates for restock
- Manage bookings in of goods out
- Arrange courier collections of goods out
- Ensuring SAP is updated with accurate POD’s
- Ensuring Delivery notes are completed in a timely fashion
- Create Problem Logs and resolve non-compliance issues
- Customer service - external communication
- Packaging maintenance and ordering
- Excellent communication with National sales ensuring all details and orders are fulfilled to the customers requirements on or before the date expected
Essential Skills:
- Ability to work well under pressure and to work to strict deadlines and delivery requirements
- Excellent Attention to detail
- Strong communicator, both verbal and written
General Skills:
- Strong organizational and numeracy skills
- Strong communicator, both verbal and written
- Able to multitask and adapt to changing demands and priorities
- Proficient in MS Office Applications and SAP (not essential)
- Good team player with experience of a busy working environment
- Ability to forward plan
- An ability to interpret customer requirements into practical solutions
