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Job description
Overview
We are currently recruiting a role for a Key Account Executive for one of our clients based In Bordon. This role involves building and maintaining long-term, trusting relationships with their customers. The Account Executives role is to oversee select national retailers; developing new business from existing customers, proactively identifying new opportunities, and providing outstanding service to ensure customer satisfaction.
Responsibilities
- Being the main point of contact for queries from specific customers
- Take time to build great relationships with each customer so that you adapt the services and products to meet their specific needs.
- Pro-actively contact new and existing customers to make them aware of new & upcoming product releases to increase sales.
- Contact customers via phone and email to assist with a variety of sales queries.
- Capture & update customer information accurately.
- Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.
- Respond to changing priorities and achieve tasks quickly and efficiently.
- Business travel to numerous off-site meetings and trade shows
- Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible.
Skills
- Strong interpersonal skills with ability to quickly establish rapport and build trust
- Confident communicator, both verbal and written
- Adaptable to changing demands and priorities.
- Works well under pressure.
- Strong team player but happy to work independently
- Positive and enthusiastic with a passion to learn and deliver fantastic customer service
- Resilient and determined
- Strong attention to detail and excellent problem-solving skills
Salary: 25,000.00- 26,000.00 per year
Working Hours: Monday to Friday (Full-Time)- Cover letter on request
Job Types: Full-time, Permanent
Pay: 25,000.00-26,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
