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- Credit Control Management: Manage and maintain credit control processes, focusing on local authorities and NHS accounts.
- Chasing Outstanding Payments: Proactively chase overdue payments via phone, email, and letter.
- Account Reconciliation: Ensure accurate and timely reconciliation of customer accounts.
- Invoice Queries: Resolve invoice disputes and queries in a professional and timely manner.
- Reporting: Provide regular updates to management on aged debt and cash collection performance.
- Relationship Management: Build and maintain strong relationships with key stakeholders, both internal and external.
- Proven experience in credit control, particularly with local authorities and the NHS.
- Strong communication and negotiation skills.
- Ability to work independently and manage workload effectively.
- Experience with credit control systems and financial software.
- Available to start immediately on a temporary basis with the potential for a permanent role.
