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Job Overview
We are seeking a Sales & Customer Support Administrator to join our expanding team in providing support to be a liaison between internal and field-based sales teams. The ideal candidate will play a crucial role in administrating sales and customer processes.
Responsibilities
- Assist the sales team with quotations and general queries
- Handle customer inquiries promptly and professionally
- Maintain accurate records of sales activities and customer interactions
- Coordinate with various departments to ensure timely delivery of products or services
- Prepare sales reports as required
- Customer liaising, email and telephone
- Supply chain planning
- Identify new leads
- Order processing
Experience
- Previous experience in a sales support or customer service role is desirable
- Proficient in using CRM software and Microsoft Office applications
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Ability to work effectively in a fast-paced environment
