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Case Assessor - Property Experience

Think Specialist Recruitment
Posted 13 hours ago, valid for 10 days
Location

Borehamwood, Hertfordshire WD6 4NB

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Think Specialist Recruitment is seeking a candidate for a role in Borehamwood, offering an exciting opportunity to join a dynamic team.
  • The position requires previous experience in the property sector and strong communication skills.
  • The salary for this role is £28,000, with hybrid working options available after training.
  • Key responsibilities include handling disputes, providing advice to members and tenants, and maintaining accurate records.
  • Candidates should possess excellent problem-solving, organizational skills, and the ability to work well within a team environment.

Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This is an exciting opportunity for the right candidate to join a great team. This opportunity would be working within a nice sized team, working with various parties to resolve disputes. This opportunity would suit someone who has previous experience of working within the property sector, with great communication skills on all levels. Salary - £28,000Hybrid working after trainingSome of the duties will include:

  • Handle and resolve disputes received by the scheme
  • Provide advice to members and tenants over the phone and via email
  • Liaising between letting and estate agents, as well as tenants and landlords
  • Respond to all dispute calls and emails that have been passed over to the team
  • Approve dispute cases, assess evidence and provided and log disputes to ensure all information is recorded in a timely manner
  • Maintaining spreadsheets and logs, providing data to relevant parties as required
  • Assist with preparation of monthly reports
  • Working well within the team, supporting as required

The suitable candidate:

  • Previous experience of working within the property sector
  • Previous experience within a customer service focussed role
  • Strong communication skills on all levels
  • Great level of attention to detail
  • Ability to work well within a team envrionment
  • Great problem solving skills
  • Good organisational skills

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.