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Regional Service Desk Co-ordinator

Regional Service Desk Co-ordinator

Burton Bolton & Rose Recruitment Services Limited

Posted 21 hours ago, valid for 19 days

Borehamwood, Hertfordshire WD6 4NB

Full Time

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Sonic Summary

The Regional Service Desk Co-ordinator position is located in Borehamwood, Hertfordshire, offering a salary of £30,000 along with pension and parking benefits.
This role is ideal for helpdesk professionals with experience in coordinating maintenance and repair services for clients.
Key responsibilities include liaising with clients, planning reactive jobs, and ensuring service issues are addressed promptly.
The candidate will also prepare job sheets, allocate work to field engineers, and track job completion while focusing on SLAs.
Applicants should have relevant experience in a helpdesk or service coordination role to be considered for this position.

Regional Service Desk Co-ordinator

Borehamwood, Hertfordshire

£30,000 + Pension + Parking

If you are a helpdesk professional then this role for a Regional Service Desk Co-ordinator role could be perfect for you.

Some of your duties will include:

- Co-ordinating the maintenance and repair of equipment on behalf of clients

- Liaising with clients, establishing their requirements and providing an excellent service

- Planning all reactive jobs to ensure that service issues are achieved

- Ensuring that planned works are completed within contractual limits

- Preparing job sheets and allocating work to team of field based engineers

- Tracking jobs being completed keeping a focus on SLAs in place

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