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Homelessness Prevention Triage Officer
Duration: 6 Months
Hourly Rate: £28.75 Umbrella per hour
Hours: Mon – Fri 9am-5.15pm – 2 Days from home
Based: Hertfordshire
A position has arisen in a Local Government for a Homelessness Prevention Triage Officer to provide a high quality first point of contact and triage services for people who are homeless or threatened with homelessness, providing appropriate advice, assistance and information.
Daily duties:
- Manage new housing advice enquiries via phone, email, and case management systems, providing expert guidance and signposting as needed
- Conduct rapid assessments to determine eligibility, homelessness risk, local connection, and priority need, gathering necessary documentation
- Collaborate with internal teams and external organizations to assess housing and support needs, ensuring informed decision-making
- Stay up to date with relevant legislation and training to ensure compliance with statutory homelessness obligations.
- Safeguard vulnerable individuals by identifying risks and making appropriate referrals
