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Retail Manager

National Trust
Posted 9 hours ago, valid for a day
Location

Boscastle, Cornwall PL35 0HD, England

Salary

Ā£26,000 - Ā£31,200 per annum

info
Contract type

Full Time

Retirement Plan
Employee Assistance

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Summary

As our Retail Manager for the North Cornwall portfolio, youā€™ll play an important part in helping people enjoy their day. And youā€™ll be generating crucial funds for the National Trust to invest in protecting and caring for places, so people and nature can thrive. In return, weā€™ll give you the chance to be creative and give you the support and tools you need to build your career.

The portfolio consists of two shops, Boscastle Harbour and Carnewas. Boscastle is open all year round and Carnewas trades March-October.

Hours: Working 37.5Ā hours per week, with a usual working pattern of shifts normally 10-5 but changes in the summer and winter..

Salary: Ā£29.500Ā per annum

Duration: Permanent Vacancy

Interview:Ā W/CĀ 04 November 2024

What it's like to work here

Reporting to the Area Manager, you'll be leading a team of 10+ retail assistants and 3+ retail volunteers. You'll be part of the leadership team within the North Cornwall portfolio, and will work closely with the General Manager and the wider team, actively involved in making decisions that affect the whole place.Ā Ā 

To find out more about what itā€™s like to work within ā€œRetailā€ at the National Trust, click here to watch our video.

What you'll be doing

Your focus every day will be on your customers: going out of your way to make sure theyā€™re having their best possible day. You'll lead your team from the front, encouraging them to speak to people and listen to what they want. And also to inspire them, so that everyone who buys something knows just what a difference their contribution, however small, will make to the work of the Trust in protecting nature, beauty and history.Ā  You'll set stretching targets for the team, and work together to achieve these through the highest standards of customer service and presentation of retail products.

Please also read the full role profile, attached to the end of this advert.

Who we're looking for We'd love to hear from you, if youā€™re:
  • an experienced retail manager, familiar with standard processes (including selling, merchandising, space management, stock control, risk)
  • skilled in coaching, developing and leading teamsĀ 
  • experienced in managing rotas and recruiting staff
  • adept at getting maximum sales out of a retail outletĀ  Ā 
The package

The National Trust has the motto ā€˜For everyone, for everā€™ at its heart. Weā€™re working hard to create an inclusive culture, where everyone feels they belong. Itā€™s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say weā€™re for everyone, we want everyone to be welcome in our teams too.

ā€¢Substantial pension scheme of up to 10% basic salary

ā€¢Free entry to National Trust places for you, a guest and your children (under 18)

ā€¢Rental deposit loan scheme

ā€¢Season ticket loan

ā€¢EV car lease schemeĀ 

ā€¢Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

ā€¢Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

ā€¢Flexible working whenever possible

ā€¢Employee assistance programme

ā€¢Free parking at most Trust places

Click here to find out moreĀ about the benefits we offer to support you.

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.