Technology Support Specialist

Come and join Our Team as aTechnology Support Specialist

Are you passionate about helping others and making a difference in your community?

Due to a recent promotion, we are looking for a dedicated Technology Support Specialistto join our Integrated Telecare Monitoring Team. In this rewarding role, you will play a crucial part in delivering high-quality assistive technology services that empower elderly and vulnerable individuals to live independently in their homes.

The Technology Support Specialistwill work17 hours a weekover a minimum of 3 days, Monday- Friday. These hours can be flexible to fit around your own circumstances and you can discuss these during the interview process

Youll receive a salary of£10,183per year plus some great benefits including:

• An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
• A Cycle-to-Work Initiative Promoting Personal Wellbeing and Environmental Awareness
• Discounted Shopping Vouchers through Westfield Health
• Opportunities to learn new skills and knowledge through our fantastic corporate training programme
• A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
• 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, lets be there for each other!

What is it like to work for LHP?

At LHP, we believe in promoting equality and diversity in everything we do. You will be part of a supportive team that values your contributions and encourages your professional growth. We offer competitive compensation and opportunities for progression through our fantastic corporate training prospectus

There is a strong sense of togetherness across the organisation, our culture encourages accountability, cross-departmental collaboration and we welcome the opportunity to improve through feedback.

Check out ourYoutubechannel to hear some stories of what it's like to work here!

What you'll do as aTechnology Support Specialist

• Assess Customer Needs:Conduct thorough assessments to determine the most suitable telecare equipment for each customers unique environment.
• Installation & Maintenance:Install, program, and maintain assistive technology equipment, ensuring everything is in top working order.
• Demonstrate Equipment:Provide clear demonstrations on how to use the equipment, ensuring customers feel confident and supported.
• Customer Support:Offer ongoing advice and support to customers and their families about our range of assistive technology services.
• Record Keeping:Maintain accurate customer records and update our reporting systems with appointment outcomes.

Who we're looking for as aTechnology Support Specialist

1. Experience:At least 1 year of experience in providing care or support for older or vulnerable individuals.
2. Technical Knowledge:Familiarity with assistive technology equipment and the ability to program and install it effectively.
3. Hand Tools:Able to use and operate tools to install equipment (including power tools)
4. Communication Skills:Excellent interpersonal skills to build strong relationships with customers and colleagues alike.
5. Flexibility:A willingness to work flexible hours and provide on-call support as needed.
6. Time Management:Able to prioritise and manage workloads, and work without direct supervision
7. Driving License:A valid driving license and access to transportation are essential for this role.

If you feel that you can be our nextTTechnology Support Specialistand youre passionate about making a meaningful impact in the lives of others while developing your own career, we want to hear from you!

How do I Apply

Please submit your CV and answer our additional questions detailing your relevant experience, and why you would be a great fit for this role.

For an informal conversation, please feel free to reach out toGary Frobisheron07526085083if you require any further help or support with your application.

Offer of employment is subject to a DBS check and satisfactory references.

Make a difference every day as a Telecare Technicianyour journey starts here!