Through continued growth, a multi-site SME business are seeking a skilled IT Engineer to join them and provide on-site technical support, troubleshooting, and maintenance for a wide range of IT systems and equipment across London, South East and Midlands, although primarily at the Head Office in South Bucks. Working with the IT Manager you will play a pivotal role in resolving technical issues, implementing solutions and delivering exceptional service to our staff, ensuring their technology needs are net with professionalism and expertise. In detail, you will undertake:路聽聽聽聽聽聽聽 IT site surveys (desktop) for connectivity, network coverage to ascertain equipment selection路聽聽聽聽聽聽聽 Liaising with project team to understand IT package requirements and optimised IT infrastructure layout specifications路聽聽聽聽聽聽聽 Procurement and preparation of equipment, in conjunction with external provider路聽聽聽聽聽聽聽 Confirmation of IT profiles (for onboarding set up) to external provider路聽聽聽聽聽聽聽 Testing of equipment and software applications (during set ups) Teams, Cloud Server etc.路聽聽聽聽聽聽聽 Preparation of RAMS for the on site installation路聽聽聽聽聽聽聽 Arranging agreed installation dates with construction project teams and taking all necessary equipment to site路聽聽聽聽聽聽聽 Supervising installation, including CAT 6 cabling, power cables & switches, set up of routers, starlink, aerials (internal / external), MFP鈥檚, screens, PC鈥檚, microphones, cameras etc.路聽聽聽聽聽聽聽 Operations staff training on installed equipment with regular visits throughout duration of project to train new users / troubleshoot common themes路聽聽聽聽聽聽聽 Dismantle of IT equipment at end of projects, reviewing equipment for maintenance / upgrades etc.路聽聽聽聽聽聽聽 Responding to incidents / requests that are escalated from the helpdesk路聽聽聽聽聽聽聽 Manage user change requests (new software, additional file access etc)路聽聽聽聽聽聽聽 Liaise with internal teams on updates of helpdesk tickets路聽聽聽聽聽聽聽 Provide optimal availability of IT equipment and resources to all staff路聽聽聽聽聽聽聽 Test and evaluate new technology and software路聽聽聽聽聽聽聽 Issue / install software ensuring licensing and version control arrangements are complied with路聽聽聽聽聽聽聽 Ensure IT work areas including communications cabinets, server rooms, patch panels and storerooms are clean, tidy, safe and secure and maintain accurate records of cabling for patch managementSuitable applicants will have a number of years of experience in a fast-paced environment with proven experience as an IT Engineer / Administrator. Proficiency and analytical skills in troubleshooting and resolving hardware / software issues and experience in configuring and managing network devices, including routers, switches and firewalls and setting up and maintaining VPNs, LANs and WANs is essential. Knowledge of cloud services and understanding cybersecurity principles and practices is always required.
Back to searchIT Engineer
Holden Jones Ltd
Posted 11 hours ago, valid for 2 days
Bourne End, Buckinghamshire SL8 5QQ, England
Full Time
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Sonic Summary
- A multi-site SME business is looking for a skilled IT Engineer to provide on-site technical support and maintenance across London, South East, and Midlands, primarily at their Head Office in South Bucks.
- The role involves resolving technical issues, implementing solutions, and delivering exceptional service while working closely with the IT Manager.
- Candidates should have several years of experience in a fast-paced environment, with proven skills in troubleshooting hardware/software issues and managing network devices.
- The position requires knowledge of cloud services and cybersecurity principles, as well as proficiency in configuring VPNs, LANs, and WANs.
- The salary for this role is competitive, although specific figures are not mentioned in the job description.
