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Senior Business Support Officer - local authority
We're looking for motivated and organised individuals to join a fast-paced Business Support team. You'll play a key role in helping services run smoothly, improving the customer experience, and supporting teams that make a difference in the local community.
?? What You'll Be Doing:
- Support and coach team members with systems and technical processes
- Handle complex queries and calls with professionalism and care
- Organise and minute multi-agency meetings
- Input and analyse data accurately
- Manage diaries and support senior staff with admin
- Work with multiple partners across health, social care, and local services
- Keep databases and records up to date
- Help improve processes and systems
- Always ensure confidentiality and data protection
?? What We're Looking For:
- Strong admin experience in a busy team setting
- Excellent IT and Microsoft Office skills
- Confident handling data and creating reports
- Great communication and teamwork skills
- Proactive, detail-focused, and reliable
- Able to work independently and prioritise tasks
- Experience in meeting notes and diary management
?? You'll Need:
- NVQ Level 3, A-levels or equivalent experience
- Willingness to travel for meetings (valid UK licence or use of public transport)
- Able to pass a basic DBS check
