Customer Service Administrator

Customer Service Administrator

Location:  Bournemouth

Starting Salary:  £24,000

Hours:  Full time, Monday to Friday 8:00am to 4:30pm or 8:00am to 5:00pm

Tru Talent is delighted to be partnering with a well-regarded local waste management and disposal facilities client in their search for an experienced Customer Service Administrator to join their dynamic team.

In this role, you will play a vital part in the business, handling key administrative tasks while ensuring customer needs and expectations are met with professionalism and efficiency. The ideal candidate will thrive in a team environment but also possess the initiative and confidence to work independently when needed.

This is a fantastic opportunity to bring your skills and experience to a forward-thinking company that values its team members and customer relationships.

Responsibilities of the Customer Service Administrator:

•  Answering operational telephone calls in a professional manner
• Building a rapport with customers and suppliers and managing client accounts where needed
• Processing customer orders and liaising with suppliers.
• Advising customers on both commercial and domestic waste management
• Liaising with accounts receivables regarding customer credit card payments
• Administrative duties ensuring the smooth running of the customer service department including any adhoc tasks.
• Assisting your colleagues in other departments where required
• Administration of contractor pricing, purchase orders and new sites onto the system
• Making notes for sites, clients and supply chain with appropriate information and advising departments on issues 
• Advising on best practise of conflict solutions when customer and supplier queries arise

Needed for the role of Customer Service Administrator:

•  Previous experience within a Waste or Construction company 
• Good Customer Service skills
• Good written and oral communication skills.
• Administration experience
• Organisational skills
• Strong Microsoft Office skills (Outlook, Excel, and Word)

Please contact Aimee Wilkins  at Tru Talent on (phone number removed) or (phone number removed), using reference (2639) or 'Apply Now'.

 INDTTT