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Outbound Telesales Executive

Reed
Posted 7 days ago, valid for 24 days
Location

Bournemouth, Dorset BH89BJ, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Internal Account Manager position is a full-time role located in Bournemouth Town centre, with an annual salary to be discussed.
  • Candidates must have a minimum of 2 years of internal account management experience in a fast-paced, target-driven environment, preferably in the FMCG industry.
  • Responsibilities include selling products to pharmacies, achieving sales targets, and providing coverage for field representatives as needed.
  • The role requires strong communication and negotiation skills, as well as proficiency in using a CRM system for sales analysis.
  • Benefits include up to 5% personal and company bonuses, 25 days of holiday, an 8% pension contribution, and a health cash plan.

Internal Account Manager

  • Annual Salary: To be discussed
  • Location: Bournemouth Town centre
  • Job Type: Full-time

We are seeking a Internal Account Manager to join our dynamic team. This role involves selling designated products by telephone to specified customers, providing tactical coverage for specific assignments, and covering field force duties as required. You will report directly to the Sales Support Manager and play a key role in achieving sales targets and growing the business.

Day-to-day of the role:

  • Sell over-the-counter products to pharmacies at agreed prices and deal levels to achieve defined average daily call rate, orders, and value/volumes, adhering to the telesales call flow model.
  • Grow the business on territory by brand over a set period, ensuring personal and team targets are met while developing new business.
  • Provide coverage for sickness, holidays, and other absences of field-based pharmacy sales representatives, if required.
  • Support clients by telephone during specific sales drives, producing emails, flyers, and promotional material to assist in target achievement.
  • Ensure daily administration is completed accurately, and advice of call emails are sent out to pharmacies one week in advance of the proposed telesales call.
  • Complete all order processing and recording efficiently and accurately.
  • Liaise with Distribution over free or other stock required to fulfil orders.
  • Monitor your own sales performance to ensure that call rates and standards are met and maintained.
  • Utilise the company’s CRM system to analyse your sales performance and react to sales trends.
  • Develop and maintain current knowledge of the industry.

Required Skills & Qualifications:

  • Minimum of 2 years internal account management experience in a similar fast-paced and target-driven environment.
  • Experience in the FMCG industry is desirable.
  • Proficiency in using a CRM system to load sales results and run basic reports.
  • Strong communication skills with the ability to detail product features and benefits and handle objections.
  • Negotiation skills with the ability to engage effectively with buyers.

Benefits:

  • Up to 5% personal bonus, up to 5% company bonus
  • 25 days holiday, plus bank holidays
  • 8% pension contribution (5% employee, 3% employer)
  • Health Cash Plan
  • 4x death in service

To apply for this Internal Account Manager position, please submit your CV detailing your relevant experience and why you are interested in this position. Please feel free to call myself Amelia Needham directly on

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.