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Customer Service Officer

Jobshop UK Limited
Posted 11 days ago, valid for 7 days
Location

Bournemouth, Dorset BH89BJ, England

Salary

£12.18 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Two Customer Service Officer positions are available, one for a 6-month maternity cover and the other as a temp-to-perm opportunity.
  • The roles require experienced in-bound call handlers with the ability to manage complaints and stay calm under pressure.
  • The positions are hybrid, starting on December 6th, and located in central Bournemouth, so applicants must live nearby.
  • The pay rate is £12.18 per hour for a 37-hour work week, with hours from Monday to Thursday 8:30 am to 5:00 pm and an early finish on Friday at 4:30 pm.
  • Candidates should possess good ICT skills, accurate data entry abilities, and excellent communication skills, with experience preferred.

2 x Customer Service Officers

  • 1 x role is for 6 months maternity cover
  • 1 x Temp to perm opportunity
  • To start 6th December
  • Hybrid role
  • Central Bournemouth offices (must live close to Bournemouth to apply)
  • 37 hours per week
  • Monday to Thursday 8.30am to 5pm and Friday early finish 4.30pm
  • Pay rate £12.18 per hour

About the Customer Service Officer role-

  • We are seeking experienced in-bound call handlers for these roles
  • Able to deal with contacts for various services with empathy
  • Able to deal with complaints effectively
  • Able to stay calm under pressure
  • Dealing with volume calls
  • Must be able to multi- task as each call is different, varied types of issues and problem solving required
  • Good ICT skills
  • Updating and looking up information on the system
  • Accurate Data entry
  • Great attention to details
  • Excellent communication skills both written and verbal

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.