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Bournemouth, Dorset
Customer contact centre information clerk
Customer Service Officer

Customer Service Officer

Jobshop UK Limited

Posted a day ago, valid for 7 days

Bournemouth, Dorset BH89BJ, England

£12.18 per hour

Part Time

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Sonic Summary

The position is for a Customer Service Officer with a temp to perm opportunity starting ASAP.
The pay rate is £12.18 per hour for a 37-hour work week, with hours from 8:30am to 5pm Monday to Thursday and an early finish at 4:30pm on Friday.
Candidates should have a proven background in a call centre environment, specifically with inbound call handling experience.
Ideal candidates may have experience in safeguarding and working with housing associations or utilities companies.
Good IT skills are required, and the ability to manage complaints and solve issues under pressure is essential.

Customer Service Officer

Temp to perm opportunity
To start ASAP
Pay rate £12.18 per hour
37 hours per week
Monday to Thursday 8.30am to 5pm and Friday early finish 4.30pm
Central Bournemouth
Hybrid role

About the Customer Service Officer

We are seeking an experienced customer service advisor, with a proven background in a call centre environment for this role.

Working in the Public sector.

Experience-

Proven call centre inbound call handling background.

Dealing with contacts from the public calling in regarding various services.

Ideal candidate will have an understanding of safeguarding, perhaps you have worked for a housing association, or utilities company previously?

Must be able to stay calm under pressure, dealing with complaints, and solving issues.

Good IT skills, able to log information accurately, and look up information on various platforms.

Training will be provided.

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