Back to search
Customer Service Advisor
Basic Salary: Up To 拢23,800
Hours: Monday - Friday 37.5 hours
Location: Bournemouth
路NO SALES!
路EARLY FINISH FRIDAY
路24 Days Holiday plus Bank Holidays
路Birthday Off
路Beer Fridge every Friday
路Exclusive Discounts & Offers - Most Major Retailers
路Access to health & wellbeing services
聽
If you are looking for a fun, happy working environment, this is for you!
Our client is an established and highly reputable payroll services company. They have been a major player for more than 20 years and have worked with thousands of people across a wide range of industries.
As their Customer Service Advisor, here is what you would have done last week:
路Managed a number of customer queries across multiple contact channels (telephone, email, live chat and social media responses).
路Supported customers through their registration process.
路Participated in active learning sessions aligned to customer experience or general product knowledge.
路Investigated and resolved any customer complaints efficiently.
聽
Who you are:
路You Possess customer service experience from previous employment.
路You will be experienced working in a customer care/service environment and able to utilise a variety of communication channels including over the phone, email, social media etc.
路You can demonstrate a good standard of numeracy and literacy.
路You have Strong communication skills, both oral and written.
路You will be resilient, self-motivated, assertive, and confident.
聽
What's in it for you:
We'll enable you to challenge yourself. Make a positive impact on our business. Growing with us and making your mark, always learning. You'll have 28 days holiday so you can take some downtime whenever you need it and you'll never work on your birthday again. You'll get a pension plan that supports you for the future, and an employee discount scheme that is in a class of its own.
聽
