Back to search
Customer Service Representative - Temporary
2 months
Immediate Start
拢12.30 per hour
Hours: 37.5 hours per week
Monday - Friday - 9am - 5.30pm
100% office based
Our client, a financial services provider based in Bournemouth, is looking for confident customer service professionals to join their team. This role is responsible for dealing with emails and telephone calls made by their investors/clients in a timely manner adhering to regulations.
If you are looking for a new challenge then we would love to hear from you.
Key Accountabilities and Main Responsibilities
路Responding to inbound emails and telephone calls made by investors and professionals adhering to compliance and regulations.
路Prioritise queries and correspond with other departments when necessary to determine the root cause.
路Type and administer correspondence to clients / investors meeting deadlines.
路Ensure quality and accuracy in all correspondence with customers and investors.
Experience & Personal Attributes
路To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry.
路Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
路Good standard of English/Maths are essential for this role
Job Types: Full-time, Temporary
Contract length: 2 months
