Advanced Support Worker

Role Profile: Advanced Support Worker

At Community Integrated Care we make a positive difference: we change lives by caring with passion, delivering life-changing support for people with support needs. Each and every one of us has the potential to do amazing things in our work, which means we can enrich the lives of the people we support, their loved ones and the communities we work in. Working here youll feel at home: its welcoming, friendly and warm. This is a place you can be yourself, youll be welcomed no matter who you are. And when we all come together, as one team, we do amazing things and make a difference. We know that we are better together. We dare to challenge the expectations and perceptions of the social care sector by delivering world-class support. With a relentless focus on quality, we strive to be the best care provider possible. At Community Integrated Care we all share a goal - we want the charity to be the best it can be.

To be subject matter experts, providing personalised care and support to those with complex needs utilising specialist knowledge and/or experience. Always daring to be the best you can be, taking responsibility for assessing the effectiveness of support provided and to contribute to the multiagency care and support planning its successful implementation.

1.Delivering tailored, life-enhancing support in line with the organisations complex care service models, working with the complex care team and other specialists to ensure that the needs of the people we support are met within a comprehensive and robust framework.

2.Support an environment where colleagues feel encouraged to reflect on their practices, and guide, support and assess colleagues to promote continuous improvement and high levels of competency.

3.To act as a role model and mentor to colleagues, by demonstrating excellent levels of practice and ensuring specialist care and support is tailored to the people we support.

4.Identify, escalate, and contribute to the management of any risks that could affect customer service or safety, or the effectiveness, efficiency and compliance of an individual's activities, to ensure that the best interests of the people we support are always maintained.

5.To ensure the health, safety, and wellbeing of self, colleagues, and people supported by following the appropriate policies and procedures and escalating any concerns, complaints or poor practice.

6.To provide the best care and support possible, in accordance with a persons support needs and create personalised support plans using specialist knowledge and experience, gaining input from other care professionals, so that peoples holistic needs are supported.

7.Delivering care and support in line with co-produced plans, and establishing meaningful relationships with the people we support and their loved ones, to truly understand their needs, and ensure they feel engaged, involved and fulfilled.

8.To take the lead on monitoring and evaluating the health and behaviour needs of the people we support, ensuring Health and Behaviour Plans are reviewed regularly and updated in line with policy and best practice.

9.Motivate and lead self and colleagues to promote operational excellence, specialist support and person-centred care.

10.Highlighting own learning and performance needs (particularly in specialist areas), always striving to be the best they can be, and encouraging those around them to do the same.

Competencies

Its all about youyoull have high level of self-awareness and continually reflect on your interactions with others. Your values are important to you and aligned with ours you role model these at every opportunity; you do the right thing. Bringing fresh perspectives to your work you always ask for feedback to make sure youre doing the best you can.

We work better when we work together youll be a natural at developing relationships with others, working together as part of a team and encouraging others to contribute. An excellent communicator, youre adept at getting the best outcomes for the people we support through the effective relationships youve built. A people person, youll identify opportunities to work in partnership in your local community to enhance the lives of the people we support.

Youre passionate about enabling people to live the life they want to lead. You take personal charge of mistakes and learn from them, ensuring a no blame culture. You set a good example to others and youre a respected member of the team.

Qualifications

SVQ Level 3 Health and Social Care (Scotland) or Level 4 Diploma in Care (England)Essential

Evidence of continuing professional developmentEssential

Medication Level 3 training and ability to undertake competency assessments forDesirable

Support Workers

Able to demonstrate some experience of working with people previously e.g.Essential customer service, caring for a relative

Experience of getting to know people individually and ensuring their needs areEssential met in a way that is caring, kind and respectful

Experience working with MDT teams and participating in complex case reviews forEssential people supported

Experience of working independentlyEssential

Experience of working in complex care within a social or health care settingEssential

Experience working with people supported who present behaviours that requireDesirable intensive support planning and management to ensure their safety and quality of life at all times

Proven understanding of person centred supportDesirable