Are you an experienced Mortgage Case Manager looking to make your mark in the world of Secured Loans? Join a fast-growing, innovative financial services leader that’s revolutionizing the industry with cutting-edge technology. If you thrive in a fast-paced, high-volume environment, this is the perfect opportunity for you!
About the Company:
Our client, a household name and market leader in their niche, employs over 150 people across the UK. As a true disruptor in financial services, they’ve built a bespoke platform designed to empower their Case Managers to work more efficiently and process a high volume of cases without compromising quality.
Why You’ll Love This Role:
As a Secured Loan Case Manager, you'll take ownership of the entire case journey, from 'Pack In' to 'Funded', ensuring a seamless and stress-free experience for each client. This role is all about attention to detail, exceptional client service, and meeting strict deadlines with confidence.
Key Responsibilities:
- Full Case Management: Own the end-to-end process of packaging client cases, ensuring a fast and smooth journey from start to finish.
- Secured Loan Expertise: Process secured loan and second charge mortgage cases with precision and adherence to deadlines.
- Client & Adviser Communication: Maintain excellent communication with clients and advisers throughout the loan process, ensuring clarity and satisfaction at every stage.
What You Bring:
- 2+ years experience in a whole of market business in case management or packaging/processing. (Essential)
- Knowledge and experience with secured loans or second charge mortgages.
- Ability to work to strict deadlines while maintaining high levels of organization and attention to detail.
- CeMAP qualification (fully or part-qualified) is advantageous, but not essential.
- Excellent communication, organization, and presentation skills.
Perks & Benefits:
- Competitive Salary & Commission: Be rewarded with a top-tier salary and an excellent monthly bonus structure.
- Remote Working: Enjoy a fully remote position with all necessary IT equipment and software provided to help you succeed.
- Flexible Benefits: Choose benefits that suit your lifestyle through a flexible benefits portal.
- Health & Wellbeing: BUPA health insurance and a comprehensive pension plan.
- Paid Holidays: Relax and recharge with paid holiday time.
Join a company that values innovation, efficiency, and its people. Apply today and take the next step in your secured loans career!