IT Support Engineer
ITSS Recruitment
Posted 3 days ago, valid for 14 days
Bournemouth, Dorset BH11RX, England

£20,000 - £30,000 per annum
Full Time
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Sonic Summary
- An exciting opportunity for an IT Support Engineer is available at a Microsoft Gold Partnered Managed Service Provider in Bournemouth, offering a salary of up to £30,000 plus 2x overtime.
- The company is experiencing significant growth, with a 50% expansion over the last 18 months, providing ample career progression opportunities.
- Candidates should have experience with Windows 7 and 10, Office 365, Exchange mailbox management, and basic client-side networking, along with a passion for learning.
- The role emphasizes a relaxed yet professional environment, encouraging innovation and creativity while maintaining flexibility in the workplace.
- While prior experience in a Managed Service Desk is beneficial, the ideal candidate should be self-motivated, possess strong problem-solving skills, and be a good communicator.
An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Bournemouth.
We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
IT Support Engineer experience:
* Windows 7 and Windows 10 Operating Systems
* Office 365 Email Solutions
* Exchange 2007/2010/2013/2016 Mailbox Management
* Active Directory Users/Computers Management
* Basic Client-side Networking experience
* Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
* Microsoft Office Applications
* Prior experience working within a Managed Service Desk provider (beneficial)
* Proven experience resolving incidents quickly by using remote support tools
* Exposure to HP and Dell hardware.
We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!
You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.