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Flowrite is the UKs leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors.
We are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK.
Responsibilities
To provide efficient and effective on site repairs to client's refrigeration and air conditioning systems, and to offer a high level of customer service at all times this will be achieved by including (but not restricted to) the following:
Attend sites wearing company uniform and presenting company identification
Carry out maintenance or repair cost effectively on client systems
Provide advise and technical support to the client
Compile clear and concise job reports
Provide liaison between the client and Flowrite Services Office when required
Working to agreed SLAs
Work safely and assess the nature of each task, ensuring your own safety, and that of others who may be affected by your operations
Report any issues on site straight away to your regional supervisor, or operations manager
Provide feedback to operations manager if you identify areas the company can improve on efficiency and service
Details
Permanent Contract
20 days annual leave per annum, rising 1 day per year after 3 years service, to a maximum of 25
Overtime available
Opportunities for progression within company
Normal Working Hours: 08:00 17:00
Rest time on call in line with guidance (11 hours)
Standby allowance of £125.00 per week on a rota basis
Use of company van
Limited private use of company mobile phone
Uniform provided
All PPE provided
Experience Required
F-GAS category 1 or equivalent
Previous experience working on various types of refrigeration equipment such as pack systems
VRV/VRF systems and chillers
Excellent problem solver with a dynamic approach
Able to actively build and develop relationships with both colleagues and customers.
Strong verbal and written communication skills.
