Temporary Administrator
25 hours per week
6 months +
Based on site in Bournemouth
£13.26 per hour
We are seeking a highly organised and proactive Programme Coordinator. This role involves overseeing the booking and coordination of activities, managing supplier communications, and ensuring seamless programme execution.
Key Responsibilities:
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Arrange bookings for activities, venues, and tickets in advance, confirming details with suppliers and liaising with relevant team members.
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Raise Purchase Requisitions, update financial records, and monitor payments.
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Set up confirmed activities on SCM and ensure all programme details are accurately recorded.
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Create and proofread programme brochures, coordinating with Business Support for timely distribution.
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Manage bookings through MS Forms, ensuring necessary registrations are completed.
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Maintain the All Bookings spreadsheet, tracking allocations, changes, cancellations, and payments.
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Process activity allocations and generate reports, ensuring GDPR compliance and accuracy.
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Communicate allocations and payment details to parents via email and manage responses.
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Verify and track payments, issuing reminders for outstanding balances as needed.
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Prepare and distribute Parent Information Sheets ahead of each programme.
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Support programme operations by managing cancellations, reallocating spaces, and monitoring finances.
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Follow up on outstanding balances post-programme and process necessary refunds.
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Maintain records of unpaid balances to ensure accurate future booking eligibility.
Required Skills & Experience:
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Strong organisational and communication skills.
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Experience in programme coordination or a similar administrative role.
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Proficiency in Microsoft Office, particularly Excel and Forms.
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Attention to detail and ability to manage multiple tasks simultaneously.
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Financial tracking and reporting experience preferred.
If you are a detail-oriented professional who enjoys planning and coordination, we’d love to hear from you!