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Telesales Executive
Location: Bournemouth
Salary: £25,000 - £27,000 + uncapped commission
Hours: Monday – Friday – 08.00am-16.00pm
Tru Talent is thrilled to work with a multidisciplinary company specialising in surveying the built environment, compliance, and project management. Over the past 33 years, they have grown into a leading provider, working across sectors such as healthcare, retail, high street, charities, facilities management, education, and more.
Offering over 50 services, including building and land surveys, compliance checks, fire safety, CAD services, and project management solutions, they strive to be a comprehensive, one-stop solution for all their clients' needs.
Your role involves showcasing our clients’ services to potential customers by reaching out to targeted individuals, as well as leveraging existing contacts within the CRM, to generate leads and sales opportunities for the Account Managers to pursue.
Responsibilities of the Telesales Executive:
- Build strong and lasting relationships with customers through outbound calls, CRM follow-ups, and market research (via LinkedIn, web search, etc.).
- Present products in a way that demonstrates how they best meet client needs.
- Address and resolve customer objections effectively.
- Keep the CRM database up to date with accurate contact details to maximize marketing impact.
- Record and track all customer interactions and conversations in the CRM system.
- Handle incoming sales calls, document client requirements, and forward them to the account manager for follow-up.
- Collaborate with the marketing team to provide feedback and support initiatives.
- Meet individual targets and KPIs.
- Adhere to company policies and procedures.
What is needed for the Telesales Executive:
- Proven experience in a sales role, with a track record of meeting and exceeding targets (preferably in B2B).
- Skilled in working to meet deadlines and targets within a collaborative team setting.
- Strong ability to understand client needs and adapt approach accordingly.
- Highly resilient and self-motivated.
- Excellent verbal and written communication skills.
- Open to feedback as a tool for continuous improvement.
- Confident in using PCs or laptops with proficiency in navigating internal systems.
- Customer-focused with a solid understanding of customer service principles and best practices.
Benefits of working as the Telesales Executive:
- Holiday increases on length of service
- Company sick pay
- No weekend work – also shuts over Christmas and on Bank Holidays!
- Pension scheme
- Private Healthcare
- Career progression
- Cycle to work scheme
Please contact Aimee Wilkins at Tru Talent on (phone number removed) or (phone number removed), using reference (2402) or 'Apply Now'.
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