Station Manager

Station Manager

Location: Bournemouth Airport

Contract Type: Permanent, Full-Time (40 hours per week)

Work Schedule: Monday to Friday with flexibility to cover nights and weekends when required

Our client, a well-established provider of aviation services, is seeking a dedicated and experienced Station Manager to lead operations at their new location, Bournemouth Airport. This is an exciting opportunity to play a pivotal role in the launch and ongoing success of their services at this site.

About the Role

The Station Manager will oversee a team of 15 staff members, managing operations related to aircraft cleaning and waste water services. The successful candidate will ensure the delivery of exceptional service standards, drive continuous improvement, and maintain compliance with health and safety regulations.

Key Responsibilities

• Health & Safety Leadership: Promote and embed a strong health and safety culture within the operation, ensuring adherence to all relevant legislation.
• Team Development: Foster a culture of engagement and continuous improvement, ensuring staff are effectively recruited, trained, motivated, and supported.
• Operational Excellence: Maintain high service standards, meeting and exceeding customer expectations as outlined in the Service Level Agreement (SLA).
• Stakeholder Relations: Build and nurture strong relationships with customers, airport representatives, and other relevant bodies to maximize commercial opportunities.
• Financial and Operational Planning: Develop, monitor, and deliver plans to achieve and surpass business objectives.
• Performance Monitoring: Establish and oversee service delivery standards, ensuring regular reporting and timely corrective actions when needed.
• Team Meetings: Conduct weekly meetings with Duty Managers and Team Leaders to address recurring issues and implement necessary changes.
• Quality Checks: Perform spot checks on night-stopping aircraft to ensure operational standards are maintained.

Key Requirements

• A minimum of three years of experience in operations management.
• Background in aviation is preferred, though experience in transferable industries such as soft services, waste management, or facilities management will be considered.
• Strong planning, leadership, and communication skills.
• Proven ability to manage people and operations, demonstrating resource management, negotiation, and planning capabilities.
• Comprehensive understanding of health and safety, employment, and security regulations relevant to the role.
• Flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.
• A valid full manual UK driving license is required.

Why Join Us?

Our client is renowned in the aviation industry for upholding exceptional standards. As they expand their services to Bournemouth Airport, they are dedicated to providing employees with a supportive and rewarding environment. New starters and existing team members benefit from tailored training, ongoing support, and a range of additional perks, including:

• Access to an Employee Assistance Programme offering 24/7 wellbeing support.
• Recognition schemes to celebrate employee contributions.
• Referral bonuses.
• Paid parking.
• High-quality uniforms and equipment.
• And much more!