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Senior Support Engineer VoIP - Bournemouth - up to £45K

Bond Williams
Posted 11 hours ago, valid for 4 days
Location

Bournemouth, Dorset BH89BJ, England

Salary

£36,000 - £45,000 per annum

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Contract type

Full Time

Health Insurance
Employee Assistance

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Sonic Summary

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  • A Senior Network and VOIP Engineer is needed for a growing business in Bournemouth, Dorset, requiring a strong background in VOIP technology and computer networking.
  • Candidates must have a Bachelor's degree and at least 5 years of experience in VOIP technology and networking, with expertise in SIP, RTP/RTCP protocols, and fundamental networking principles.
  • The role involves designing, developing, and maintaining VOIP and network solutions, as well as configuring telephony hardware.
  • The position offers a salary of £45,000 to £55,000, along with benefits such as 24 days holiday, private health insurance, and a company pension.
  • Interested applicants should submit their CVs and may contact Charmaine Padfield for more information.

Senior Network and VOIP Engineer is required for an established and growing business in the heart of Bournemouth, Dorset.

We are seeking a highly skilled and motivated Senior Network and VOIP Engineer to join our client's dynamic team. The ideal candidate will have a strong background in VOIP technology, computer networking, and telephony systems, with the ability to work in a fast-paced environment.

Key Responsibilities:

  • Design, develop, and maintain high-quality VOIP and network solutions.
  • Deploy, configure, and support telephony hardware (IP phones, ATA, headsets, DECT, access control systems).

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 5+ years of experience in VOIP technology and computer networking
  • In-depth knowledge of VOIP technology and terminology
  • Understanding of SIP and RTP/RTCP protocols, including SIP trunking
  • In-depth knowledge of TCP/IP, DHCP, DNS, and other fundamental networking principles
  • Expertise in subnetting, routing, and switching
  • Understanding of firewall and security configuration and administration
  • Proficient in network diagnostic tools (Wireshark, ARP tables, data monitoring tools)
  • Knowledgeable in Wi-Fi technologies (APs, mesh networks, frequencies, security)
  • Familiar with deploying, configuring, and supporting network hardware (routers, switches, cabling infrastructure, comms racks)
  • Understanding of broadband connectivity options (FTTC, FTTP, Ethernet, satellite)
  • Skilled in broadband diagnostics and monitoring (SNR, latency, packet loss)
  • Excellent problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills

Preferred Qualifications:

  • Master's degree in Computer Science or a related field.
  • Experience with cloud platforms (e.g. AWS, Azure, Google Cloud).
  • Knowledge of DevOps practices and tools (e.g. Docker, Kubernetes, Jenkins).
  • Familiarity with Agile/Scrum methodologies.

Additional Information

Working hours: Fully office based, 37.5hrs per week and should be 8.30 - 5pm or 9 - 5.30pm with an hour for lunch.

Benefits:

  • 24 days holiday + bank holidays. (Increasing by 1 day each year)
  • Mobile phone Discount
  • Discounted Gym Membership.
  • Employee Assistance Programme
  • Private Health Insurance
  • Company pension.

How to apply:If you are interested in the Senior Network and VOIP Engineer role, please submit a copy of your CV to For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth option 4 for IT.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.