Loyalty Marketing Manager

Location: UK & Europe
Salary: Up to 45,000 DOE + Bonus Structure

Are you passionate about creating unforgettable customer experiences? Do you thrive in a dynamic, fast-paced environment where innovation meets strategy? We're on the hunt for a Loyalty Marketing Manager to shape and enhance our loyalty and CRM marketing strategies across the UK and Europe. This is your chance to make a significant impact by driving customer acquisition, engagement, and retention through an exciting loyalty program.

Join a team where creativity meets data-driven insights, and work with cutting-edge CRM platforms to deliver personalised campaigns that fuel growth, loyalty, and long-term brand success.

• Competitive Salary: Up to 45,000 DOE + bonus.
• Career Growth: Opportunity to lead strategic initiatives with a real impact.
• Innovation & Collaboration: Be part of a forward-thinking team that values creativity and customer-first approaches.

As our Loyalty Marketing Manager, you'll:

• Design & Lead Loyalty Strategies: Build innovative programs that delight customers and drive retention.
• Champion Omni-Channel Marketing: Deliver consistent, impactful messaging across email, social, website, and more.
• Harness Customer Insights: Leverage data to segment audiences and create tailored loyalty campaigns.
• Optimise Campaigns: Analyse performance metrics and customer feedback to refine and elevate marketing efforts.
• Collaborate & Align: Work closely with CRM, digital marketing, and external partners to achieve shared success.

• Proven Expertise: A strong track record in CRM marketing, customer segmentation, and driving measurable results.
• Retail Know-How: Experience in a fast-paced retail environment, managing complex customer data.
• Technical Savvy: Proficiency with CRM tools, marketing automation, and campaign management.
• Leadership & Organisation: Adept at managing cross-functional teams and delivering projects on time.
• Exceptional Communication: Skilled in presenting ideas and aligning stakeholders.

• Customer-Obsessed: Always prioritising the customer experience.
• Goal-Oriented: Driven by tangible outcomes and KPIs.
• Creative Visionary: Bringing fresh ideas to loyalty and engagement strategies.
• Team Player: Excels in collaboration across diverse teams and channels.

This is more than just a role; it's a platform to innovate and shape how we connect with our customers. If you're ready to push boundaries, grow your career, and be part of a company that values your ideas and impact, we'd love to hear from you!

Please get in touch with your CV and details of your salary expectations and notice period.