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As a P2P Operational Delivery Lead, you will be responsible for overseeing the end-to-end procure-to-pay process, ensuring operations run smoothly and efficiently. This role is critical in managing stakeholder relationships and driving process improvements within the business services industry.
Client Details
Our client is a reputable player in the business services industry. With over 10,000 employees globally, they are committed to providing innovative solutions to their customers. Headquartered in Bracknell, they have a strong presence across Europe and are recognised for their commitment to excellence.
Description
Operational Improvement - Project Delivery
- Responsible for preparation of P2P project delivery charter and framework. Identify roles and responsibilities, milestones and delivery timelines to allow prioritisation and efficient delivery of all initiatives within the P2P project framework.
- Work closely with both internal and external stakeholders (inc but not limited to operational teams, Project teams, shared services) to ensure project dependencies and complexities are understood.
Improvement Initiatives
- Responsible for Identifying and delivering opportunities for operational efficiencies and automation within the E2E P2P operating model.
Change Management
- Responsible for ensuring all change/transformation activities related to P2P projects are understood by the end users.
- Ensure P2P operational teams have received the required documentation and training materials to move projects into business as usual.
- Act as a first escalation point during hypercare and operational handover to end users.
Training and Documentation
- Responsible for P2P process documentation and training, including version and GCP Controls.
- Responsible for the delivery of SOPs. Assessments and change recommendations in line with operational change initiatives.
Risk Management and Compliance
- Responsible for the preparation and delivery of all reporting related to Policies, SOX, Governance and Controls
- Responsible for delivery / handover of SOX controls to P2P Process Owner ensuring zero SOX deficiencies.
- Maintain a high level of risk management and compliance in all projects.
Stakeholder Communication and Relationship Management
- Operate within a matrix organisation, working closely with the Sourcing teams, FPC Teams, Finance teams, legal, audit teams and the wider stakeholder community.
- Responsible for communications to relevant audiences, ensuring communication is clear, timely and the style appropriate to the receiving audience.
Profile
A successful P2P Operational Delivery Lead should have:
- P2P process knowledge - be able to demonstrate excellent operational knowledge of all P2P operations and systems.
- Personal motivation - ability to work on your own initiative. Demonstrate passion, enthusiasm and commitment whilst working independently to transform ideas into actions.
- Change management - ability to motivate remote teams to help drive change. Understand what changes need to be made and how to drive them at every level to senior management.
- Communication - show ability in regard to relentless and effective communication in driving the business case to stakeholders and sell changes at both the senior and operational level. Excellent communication & networking skills, quickly able to establish credibility with project leaders, customers and other stakeholders.
- Influencing - position yourself to have influence and trusted input into P2P operational initiatives.
- Experience of working in a Head Office, multi-cultural environment preferably in Europe.
- Demonstrated organisational skills, critical thinking and problem-solving skills.
- Audit, risk management and compliance experience.
- Ability and willingness to travel.
Job Offer
- The opportunity to work with a globally recognised company
- A supportive and inclusive company culture
- A temporary role based in Bracknell with potential for extension
This is an excellent opportunity for a P2P Operational Delivery Lead to take the next step in their career. If you thrive in a fast-paced environment and are passionate about making a difference in the business services industry, we encourage you to apply.
