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Our Client seeks a permanent Credit Controller to join their expanding team. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances & exposure.
Duties of the Credit Controller include:
- Daily credit control via telephone, letter, and email in line with agreed collection cycle and whilst maintaining accurate activity records.
- Produce daily arrears report and report to senior stakeholders on a daily basis.
- Management of external debt collection agencies
- Management of litigation cases as required.
- Completion of Administration forms as required.
- Update customer records with direct debit mandates.
- Process daily direct debit collections and cash allocation.
- Manage customer queries and complaints in a timely and effective manner.
- Produce monthly arrears report for Board reporting purposes.
- Develop and maintain collection processes and procedures taking into account FCA compliance requirements.
- General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices.
- Assisting in both internal and external audit as required
- Support the development of processes and procedures through pro-active, constructive challenge and feedback.
- Close collaboration with other members of the Finance team and other departments to ensure key deliverables are achieved.
Requirements for the Credit Controller include:
- 3 Years+ previous credit control experience in a business-to-business environment.
- Minimum GCSE English and Maths both grade B or above.
- Strong systems skills including Microsoft Office
- Conscientious and accurate with attention to detail along with a 'can do' attitude.
- Strong verbal and written communication skills.
- Well organised and able to prioritise and manage a varied workload in a dynamic organisation.
- Strong time management skills.
- Good team player with ability to engage at all levels.
- Previous experience in a high-volume environment
