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Customer Service Admin

BBO Recruitment Ltd.
Posted 6 days ago, valid for 16 days
Location

Bracknell, Berkshire RG42 2HJ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in Bracknell is seeking an experienced Administrator to join their busy Aftersales team, starting ASAP.
  • The role requires excellent customer service skills and involves updating customers on their order progress, responding to enquiries, and resolving issues.
  • Candidates should have previous experience in a customer service role and strong administration skills, with attention to detail being essential.
  • This is a full-time, office-based position working Monday to Friday.
  • The salary for this position is competitive, and applicants should have at least 2 years of relevant experience.
  • Bracknell
  • Start ASAP
  • Full Time
  • Monday to Friday
  • 100% Office based
  • Perm

Our client are seeking an experienced Administrator with excellent Customer Service skills to join their busy Aftersales team in Bracknell.

Working closely across departments, you will ensure customers receive the best possible service post-purchase by continuously updating them on the progress of their orders, supporting with queries, resolving complaints and maintaining accurate records.

The role:

  • Update customer on progress of order
  • Maintain accurate records on system
  • Respond to enquiries and resolve issues
  • liaise with department to obtain accurate information for customers
  • Ensure customer satisfaction and obtain feedback

The right person:

  • Excellent communication skills, both written and verbal
  • Previous experience in a customer service role
  • Strong Administration experience
  • Excellent attention to detail and accuracy
  • Team player

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.