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Customer service representative
Customer Service Representative

Customer Service Representative

Marc Daniels

Posted 5 hours ago, valid for 3 days

Bracknell, Berkshire RG42 2HJ

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

A hybrid opportunity exists for a New Business and Customer Service Representative at a well-known automotive company in Bracknell.
The position is offered on a 3 rolling contract with the potential for permanent employment.
Candidates should have previous experience in a customer service environment and possess strong communication skills.
The role involves handling customer and dealer inquiries, managing finance agreements, and ensuring accurate documentation.
Salary details are not specified, but experience in a similar role is required.

A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 3 rolling contract with possibility of going permanent.

This is a great opportunity to join a well-established and very supportive company.

This role features hybrid working and flexible hours.

Responsibilities:

Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
Making changes to customers' finance agreements.
Allocating manual payments to customers' agreements accurately.
Checking finance documentation efficiently.

Requirements:

Previous experience working in a customer service environment.
Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
Knowledge of FCA and Consumer Duty guidelines

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