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Collections Specialist

Marc Daniels
Posted 3 days ago, valid for 17 days
Location

Bracknell, Berkshire RG42 2HJ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Marc Daniels is recruiting a Collections and Recoveries Specialist for a well-known automotive company located in Bracknell.
  • The position offers a hybrid working environment with flexible hours and opportunities for career progression.
  • Candidates should have experience in handling pre-arrears and early arrears agreements, vehicle repossessions, and complaint handling.
  • The role requires knowledge of office software and the ability to prepare and analyze reporting data for management.
  • The salary for this position is competitive, and applicants should ideally have prior experience in a similar role.

Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist.

This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.

This role is hybrid-working and has flexible hours.

Responsibilities:

  • Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments.
  • Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date.
  • Vehicle Repossessions, dealing with both the third party agents and also customers
  • Handling of Deceased Agreements.
  • Identifying & referring any agreements that may potentially involve Fraud and tracing of Customers who have been reported as Gone Away.
  • Referring agreements for potential Pre-Litigation Action.
  • Shortfall liability, discussing outstanding liabilities with customers following the end of contract on the agreements, and providing forbearance options.
  • Complaint handling

Requirements:

  • Knowledge of using a range of office software, including email, spreadsheets, and databases.
  • Experience in preparing and analysing reporting data for management accurately and to timescales.
  • Able to demonstrate successful communication

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.