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Operations Co Ordinator / Administration
Salary: £27000pa
Location: Bracknell (RG12)
Type: Ongoing contract (Full time is preferable however my client is open to part time/flexible working hours)
Hybrid – 2-3 days WFH Following the first 2-4 weeks of in-office training
Main function:
To provide administrative service support and to assist in the day-to-day tasks to ensure customers receive a timely and efficient response to queries.
Duties and responsibilities include:
- Providing operations administrative support
- Raising Job tickets on the system
- Raising POs on the system.
- Assist in resolving internal PO issues.
- Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.
- Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.
- Inputting engineers’ hours based on weekly time sheets.
- Uploading Maintenance renewals quotations to salesforce.
- Liaising with the wider Service team to resolve any internal and external queries.
- General administration duties as defined by Line Manager
Requirements for Ideal Candidate:
The role entails a high degree of organisation and accurate data-entry skills. The ideal candidate will be logical, methodical, and conscientious. They should possess:
- Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)
- Excellent interpersonal & communication skills
- Assertiveness, pro-activeness and resourcefulness when problem-solving
- Tact and diplomacy
- A good standard of education is required in terms of numeracy & literacy.
- Computer literacy especially excel, word, outlook.
- Have previous experience within an office environment.
- Be able to work on own initiative.
- Have general internet knowledge, zoom, teams.
