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We are excited to be recruiting for an Operations Coordinator to join our Bradford based client, a global freight-forwarder. Our client is looking for someone with a background in import/export logistics to take on this new challenge.
Positioned in the operations team, this role involves handling bookings, customer queries, and maintaining accurate data while demonstrating professionalism and attention to detail. You will be working as part of a team, ensuring deadlines are met for customers.
Why Apply?
You will get the opportunity to work in a collaborative team environment where individuals are given the opportunity to learn and develop their career in freight-forwarding. Our client offers a competitive salary and benefits package.
Key Responsibilities for an Operations Coordinator:
* Respond to customer queries via phone and email.
* Monitor and manage a shared inbox.
* Provide quotes, pricing, and service information.
* Input customer bookings into the system (Cargowise).
* Liaise with clients, subcontractors, suppliers, and agents.
* Produce and send customer documentation, including bills of lading.
Skills & Competencies for an Operations Coordinator:
* Strong attention to detail and organisational skills.
* Professional telephone manner and effective communication skills.
* Ability to multitask, prioritise, and work to deadlines.
* Proficiency in Microsoft Excel, Word, and Outlook.
Qualifications and Experience:
* Good level of education in Maths & English.
* A background in supply chain or freight-forwarding is essential.
* Experience in sea-freight and export is desirable.
Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
