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We are excited to be recruiting for a Commercial Coordinator to join our Bradford based client, a global freight-forwarder. Our client is looking for someone with a background in import/export logistics to take on this new challenge.
This person will be responsible for ensuring top-tier customer service for Overseas Agents, Import Clients, and selected clients. This role requires strong communication skills, teamwork, and a commitment to maintaining and developing business relationships.
Why apply?
You will get the opportunity to work in a collaborative team environment where individuals are given the opportunity to learn and develop their career in freight-forwarding. Our client offers a competitive salary and benefits package
Key Responsibilities of a Commercial Coordinator:
* Deliver 'VIP' service to external salespeople, clients, and agents.
* Handle customer queries via phone and email - managing customer requirements appropriately.
* Manage shared inbox and provide quotes and service information.
* Input customer bookings and liaising with customers, suppliers, and agents.
* Produce and send documentation, including bills of lading.
* Stay ahead of competition through research and networking.
Skills and attributes of a Commercial Coordinator:
* Excellent customer service skills and a proactive attitude.
* Strong IT skills (Microsoft Word, Excel, PowerPoint, Outlook).
* Ability to manage workload, meet deadlines, and multitask.
* Strong communication and organizational skills.
* Attention to detail and ability to work under pressure.
Qualifications & Experience:
* Good education in Maths and English.
* Industry-related qualifications are preferred but not essential.
* Experience in import/export freight forwarding required.
Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
