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Customer Service & Admin Advisor

Advancing People
Posted 16 hours ago, valid for 18 days
Location

Bradford, West Yorkshire BD7 3JG, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Advancing People - Recruitment Specialists are seeking a Client Services & Admin Advisor for a finance department based in Bradford, Yorkshire.
  • The role involves managing credit proactively and handling customer and supplier queries within agreed service level agreements (SLAs).
  • Candidates should have excellent communication and data entry skills, along with proficiency in Microsoft Office, especially Excel and Word.
  • Previous experience in a customer-facing, service-oriented role is required, with knowledge of credit control and invoice management being advantageous.
  • This full-time position offers an annual salary of £24,000 plus attractive company benefits, with a hybrid work model requiring travel to Bradford twice a week.

Advancing People - Recruitment Specialists are Recruiting for a Client Services & Admin Advisor for their client based in Bradford, Yorkshire.

As a Customer Service & Admin Advisor it will be your responsibility to work within a busy finance department, responsible for the proactive management of credit with our clients key customers.

Main Responsibilities

  • Ensuring customer and supplier administrative queries, both on the phone and via email are dealt with in the agreed SLA's.
  • Ensuring the processing of supplier and customer documents are carried out to agreed SLA's and KPI's
  • Contribute to ensuring the O2C & P2P processes are efficient, compliant and have full knowledge of the process controls.
  • Ensuring administrative tasks for O2C & P2P are completed correctly and within the pre-agreed timescales.

Person Specification

  • Excellent communication skills, both written and verbal
  • Excellent data entry skills both in speed and accuracy
  • Proficient use of Microsoft Office, particularly excel, word & emails
  • Previous experience in a similar customer facing, service orientated role
  • An understanding of the credit control, purchase ledger and/or invoice management, would be advantageous

This is a full time position offering an annual salary of £24,000 + attractive company benefits!

The position is working from home / Hybrid - The successful applicant will be required to travel to Bradford 2 times a week

Apply now!

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.