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Customer Service Advisor

Elevation Recruitment Group
Posted 17 hours ago, valid for 18 days
Location

Bradford, West Yorkshire BD7 3JG, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Advisor is available in Bradford with a salary of £24,000 per annum.
  • Candidates are required to have previous experience in a customer service role within a B2B environment.
  • The working hours are from 8:00 AM to 4:00 PM, Monday to Friday, with a hybrid working model of 3 days remote and 2 days in the office.
  • Key responsibilities include managing customer inquiries via email, processing orders, and handling accounts-related queries.
  • This role offers benefits such as comprehensive training, 26 days holiday plus bank holidays, and the opportunity to work with a globally recognized organization.

Job Title: Customer Service Advisor

Location: Bradford

Salary: £24,000 per annum

Working Hours: 8:00 AM - 4:00 PM, Monday to FridayBenefits:

  • Hybrid working model – 3 days remote, 2 days in office.

  • Opportunity to work with a globally recognised organisation.

  • Comprehensive training and development.

  • 26 days holiday plus bank holidays.

Our client, a globally renowned organisation, is seeking a Customer Service Advisor to join their dynamic team in Bradford. 

About the Role: As a Customer Service Advisor, you will play a crucial role in ensuring excellent service to a diverse global customer base. You’ll handle customer inquiries primarily via email, coordinate with suppliers, and support accounts-related tasks to ensure smooth operations.

Key Responsibilities:

  • Manage and respond to customer inquiries via email in a timely and professional manner.

  • Build and maintain strong relationships with customers and suppliers.

  • Liaise with internal teams to ensure customer requirements are met efficiently.

  • Process and manage orders accurately from start to finish.

  • Handle accounts-related queries, including invoicing and payment coordination.

  • Identify opportunities to improve customer satisfaction and recommend solutions.

What We’re Looking For:

  • Previous experience in a customer service role within a B2B environment.

  • Exceptional written communication skills with attention to detail.

  • Confident in dealing with international clients and suppliers.

  • A collaborative team player with the ability to multitask effectively.

  • Proficiency in Microsoft Office and familiarity with CRM systems (preferred).

How to Apply: If you’re ready to take the next step in your career and thrive in a role that offers variety, challenge, and the chance to work with a world-class organisation, we want to hear from you!

Submit your CV today and let’s get your journey started!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.