Job Title: Customer Service Advisor
Location: Bradford
Salary: £24,000 per annum
Working Hours: 8:00 AM - 4:00 PM, Monday to FridayBenefits:
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Hybrid working model – 3 days remote, 2 days in office.
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Opportunity to work with a globally recognised organisation.
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Comprehensive training and development.
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26 days holiday plus bank holidays.
Our client, a globally renowned organisation, is seeking a Customer Service Advisor to join their dynamic team in Bradford.Â
About the Role: As a Customer Service Advisor, you will play a crucial role in ensuring excellent service to a diverse global customer base. You’ll handle customer inquiries primarily via email, coordinate with suppliers, and support accounts-related tasks to ensure smooth operations.
Key Responsibilities:
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Manage and respond to customer inquiries via email in a timely and professional manner.
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Build and maintain strong relationships with customers and suppliers.
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Liaise with internal teams to ensure customer requirements are met efficiently.
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Process and manage orders accurately from start to finish.
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Handle accounts-related queries, including invoicing and payment coordination.
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Identify opportunities to improve customer satisfaction and recommend solutions.
What We’re Looking For:
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Previous experience in a customer service role within a B2B environment.
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Exceptional written communication skills with attention to detail.
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Confident in dealing with international clients and suppliers.
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A collaborative team player with the ability to multitask effectively.
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Proficiency in Microsoft Office and familiarity with CRM systems (preferred).
How to Apply: If you’re ready to take the next step in your career and thrive in a role that offers variety, challenge, and the chance to work with a world-class organisation, we want to hear from you!
Submit your CV today and let’s get your journey started!