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Senior Customer Service Advisor

Huntress
Posted 11 hours ago, valid for 3 hours
Location

Bradford, West Yorkshire BD7 3JG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our market-leading client in Bradford is seeking a Senior Customer Service professional to manage a small team.
  • The position offers a salary of up to £28,000 and requires experience in team management.
  • The role is fully office-based and will involve working at two sites in Batley and Bradford.
  • Key responsibilities include coordinating team workload, processing orders, and maintaining strong customer relationships.
  • Candidates must possess excellent communication skills, attention to detail, and strong IT abilities.

Our market leading client based in Bradford have an exciting opportunity for a Senior Customer Service professional to join their growing business.

You will be working closely with the Head of Operations managing a small team.

Upto £28,000.

Please note this role will split within 2 sites in both Batley and Bradford and is FULLY OFFICE BASED.

Your responsibilities-

  • Coordinating the teams workload.
  • Accurate and efficient Order Processing.
  • Resolving issues and building strong customer relationships.
  • Processing any customer returns and credits.
  • Taking responsibility for the central inbox.
  • Delivering high level customer service.
  • Responding to queries via various platforms.
  • Be the direct contact for large client accounts.
  • Processing and sending of invoices.
  • Manage petty cash.
  • Ordering of office supplies when necessary.
  • Support with any adhoc tasks for the wider business.

About you-

  • Excellent communication Skills.
  • Attention to detail.
  • Experience managing a team.
  • Strong IT skills.
  • Ability to work to deadlines.

Please click APPLY or call our office on

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.