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My client, a modern and ambitious law firm based in central Bradford is currently seeking a Senior Claims Handler to join their busy team defending pre-litigation personal injury claims. Applicants should possess experience in an EL/PL claims handling role and be able to hit the ground running.
Duties will include:
Handling complex and high value claims (not catastrophic).
Use of the MOJ EL/PL Portal.
Deal with opponents, experts, statutory bodies and client by e-mail, telephone and in writing.
Negotiate on issues of liability and quantum.
Pursue recovery of client’s losses, where appropriate, from third parties
Maintain accurate financial / reserve / risk management information on all claims
Comply with internal, client and procedural protocols
Ensure that personal objectives are reviewed and met.
Develop a good relationship with existing and potential clients ensuring that a high standard of client care in exercised at all times.
Provide good customer service to litigants in person.
Ensure that relevant training is carried out and keep up to date with relevant legislation and practice.
Ensure all work is carried out in accordance with SRA/Law Society Regulations.
