Job Title: Senior AdministratorMission Statement:Our organisation is committed to addressing the shortage of quality housing for individuals in need of additional support. We work alongside local authorities nationwide to provide access to affordable, high-quality housing.Overview:We are seeking an experienced Senior Administrator with strong organisational and office management skills and a basic understanding of the Social Housing sector. The ideal candidate will be responsible for overseeing daily office operations, managing staff calendars, coordinating appointments, and providing reports to senior management.Key Responsibilities: General Office Operations: Oversee and maintain smooth office operations and provide regular reports to senior management.Scheduling & Appointments: Coordinate appointments, manage staff schedules, and ensure smooth day-to-day office functioning.Filing & Office Supplies: Maintain filing systems, manage office supplies inventory, and oversee the office IT infrastructure.Staff Support: Address staff queries, assist with HR-related tasks, and help onboard new hires in collaboration with the HR team.Guest & Client Relations: Oversee guest interactions, sort mail, answer direct phone calls, and manage reception duties.Event & Travel Coordination: Plan in-house or off-site activities, arrange travel bookings, and manage company events.Health & Safety Compliance: Ensure adherence to office policies, health, and safety procedures.Administration: Handle secretarial duties, manage office expenditure records, and assist with GDPR-related data responsibilities.HR & Recruitment: Work with HR to write job descriptions, manage recruitment processes, and ensure necessary compliance (e.g., contracts, DBS checks).Training & Development: Assist with staff appraisals, training, and development, and ensure all HR processes are up-to-date.People Management: Oversee the management of administrative functions, supporting staff and ensuring efficiency in internal processes.Policy Implementation & Development: Develop and implement policies that align with the organisation's business objectives.Staff Welfare & Benefits: Manage payroll, advise on pay/benefits, and handle issues related to staff welfare, performance management, and grievance procedures.Legal Compliance: Ensure compliance with GDPR, insurance renewals, legal filings, and other regulatory requirements.Meeting & Report Support: Take minutes at internal meetings, assist with diary management, and support Directors with admin tasks.Additional Duties (as required):Assist with staff absence tracking, including holiday and sick leave.Manage and organise business events (e.g., expos, seminars, roundtables).Provide support for various ad-hoc administrative needs across departments.Promote equality and diversity as part of the organisation's culture.Qualifications:Proven experience in office management, with strong organisational skills.Basic understanding of the Social Housing sector is a plus.Ability to work independently and manage multiple tasks.Strong communication and interpersonal skills.Experience with HR and people management processes.Knowledge of GDPR and other compliance regulations.Proficient in Microsoft Office and other office management tools.Why Join Us?In this role, you'll be part of a supportive team dedicated to making a real difference in the lives of individuals in need of affordable housing. We offer a dynamic work environment and opportunities for growth and development.If you are a proactive, organised individual with a passion for making an impact, we'd love to hear from you!
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