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Role: Inside Sales Manager
Benefits: 70k-80k base, OTE 110k-120k
Location: West Yorkshire
About the Role
We are looking for an experienced Inside Sales Manager to lead and grow a dynamic team of internal sales representatives and Sales Development Representatives (SDRs). You will be responsible for driving team performance, developing sales strategies, and ensuring customer retention and growth. This role requires strong leadership, a passion for coaching, and the ability to scale a high-performing sales team to achieve and exceed business objectives.
Reporting to the CRO, you will work closely with the broader sales and marketing teams to align on goals and create a unified approach to promoting our technology products and services. Your leadership will be critical in fostering a results-driven culture that drives success.
Key Responsibilities
- Team Leadership: Manage and inspire a team of internal sales reps and SDRs, offering guidance, coaching, and conducting regular performance reviews. Foster a high-energy, collaborative sales culture that emphasises accountability and success.
- Sales Strategy: Develop and execute strategies to drive customer retention, upselling, and cross-selling opportunities, ensuring the team meets and exceeds performance targets. Oversee demand generation efforts to ensure high-quality Sales Qualified Leads (SQLs) are generated and passed to the sales team.
- Customer Success: Build and maintain strong relationships with customers, identifying opportunities for growth within the existing customer base. Use customer feedback and insights to continuously improve sales strategies and offerings.
- Collaboration: Partner with marketing to optimise lead generation, refine SQL criteria, and ensure alignment between sales and marketing. Work closely with external sales teams to ensure smooth transitions and alignment on goals.
- Data-Driven Decision Making: Monitor and analyse sales KPIs to identify trends, opportunities for improvement, and areas of growth. Use data to drive decision-making and enhance team performance.
Qualifications
- Extensive background in leading inside sales teams, including Sales Development Representatives (SDRs) and internal sales staff.
- Proven success in driving revenue growth, improving customer retention, and generating demand through strategic initiatives.
- Exceptional leadership and coaching abilities, with a focus on building cohesive teams and fostering individual growth.
- Skilled in analysing and utilising sales metrics to optimise performance, interpret KPIs, and identify areas for improvement.
- Strong communication and cross-functional collaboration expertise, with a knack for influencing and aligning stakeholders across various teams.
- Hands-on experience with CRM software, sales tools, and reporting platforms to streamline processes and enhance team efficiency.
- Demonstrated success in recruiting, onboarding, and scaling high-performing sales teams, driving results through effective talent management.
If you are an ambitious and results-driven sales leader with a passion for coaching and growing high-performing teams, we would love to hear from you.
