A Construction company in Braintree are looking for a customer-focused and proactive individual to join their Administration team immediately. This is a temporary - permanent position working 8:30-5pm Monday-Friday and paying 12.50-13.00 per hour depending on experience.
Key duties for this Administration position include but are not limited to:
- Acting as the first point of contact for customer enquiries, providing friendly and efficient support via phone and email.
- Reviewing customer purchase orders for accuracy and ensuring a seamless ordering process.
- Keeping customers updated on order progress and resolving any issues proactively.
- Building and maintaining strong relationships with customers, site teams, and internal departments.
- Handling returns requests and ensuring clear communication on outcomes.
- Monitoring and updating key reports on orders, delivery performance, and service quality.
- Supporting the team with any additional administrative tasks as needed.
Skills and Experience required to be considered for this position:
- A background in customer liaison administration.
- Experience in a manufacturing or construction-related industry preferred.
- A proactive approach to problem-solving and excellent communication skills.
- The ability to manage multiple tasks efficiently in a fast-paced environment.
- Confidence in handling customer interactions and working collaboratively with teams.
- A positive attitude and a willingness to learn new systems and processes.
If you are available immediately and would like to be considered for this Administrator position please apply with your CV and Laura will be in touch. #officejobs